All tours or services need to be paid in advance unless otherwise specified (guests use the service directly from the hotel, guests booking through partners with TTTC). We accept cash, Visa, MasterCard, American Express and JCB. Extra charges from banks can be applied.
Please ensure that you provide us with the correct credit card billing information. If you do not provide a credit card or debit card address and / or accurate cardholder information, ticket issuance may be delayed and total costs may increase. We reserve the right to cancel the ticket upon issue if the payment is declined or if you provided incorrect credit card information. In addition, we have the right to conduct random checks (including voter lists) to minimize credit card fraud.
TTTC will not collect your credit card details. The information you provide will be secured in absolute safety in the technical system of global technology security (SSL) of MasterCard and Bank for Foreign Trade of Vietnam (Vietcombank) when you process payment. By credit card. After payment, the terminal will send confirmation / payment slip via email or fax: This card must be printed as proof of purchase and will be presented to the Service Provider. All visitor information should be provided at the time of registration. Any amendments / supplements should be sent via email to the TTTC.
TTTC is not responsible for any problems that may occur if you do not receive or read your confirmation / payment voucher. In case you have not received payment vouchers, you will need to notify the TTTC at least 72 hours before the scheduled delivery date.